FAQs
Get a free quote today!
Get a free quote today!
Frequently Asked Questions
Below are a list of the most frequent questions we get asked.
If you have any further enquiries, please contact Roxanne & John who are more than happy to offer advice on what you may need for your function, party, wedding, festival or renovation project.
Frequently Asked Questions
Bathrooms
Not at all, we will come and install at your site. It only connects to temporary connections.
Every location is different, if needed we can arrange a site inspection (fee may apply). The ensuites total dimensions for adequate clearance are 2400mm wide, 2750mm high (with 200mm ground clearance to sump), and 4050mm long (tow ball to back step). For more details, check out the Luxury Ensuite Bathroom page.
Yes, they need a level surface to be installed on. If in doubt, please contact us and we can arrange a site inspection for you (fee may apply).
We prefer to deliver to site and install the unit for you, to make sure everything is working properly for your hire.
Not a problem, we can supply a holding tank for the waste for an additional fee.
If the unit stops working, immediately discontinue use and disconnect the power. Contact us to either diagnose the fault over the phone or arrange for a serviceman to come and fix the fault. If the fault is the cause of misuse, a service fee will be charged.
Only 2-ply toilet paper and waste is to be flushed down the toilet. Any other objects, eg wipes, feminine hygiene products, and 3-ply toilet paper will block the pump and cause further problems, and a serviceman will need to attend the property to repair, incurring a service charge.
Toilets
No, they are a chemical toilet that holds its waste and also has a fresh water tank for flushing & handwashing purposes.
Not at all, we deal with the waste upon return to our depot all included in the hire fee.
Should the toilet become full of waste during your hire time, simply give us a call and we will arrange for a pump out and clean of the toilet. Service fees apply.
Our trailer mounted toilets can be picked up and dropped of by the hirer. Our skid mounted toilets are delivered and pickup by our team with our truck and side-lift crane.
